These three common scenarios can stand in the way of earning the ****, loyalty, and friendship of your customers. Fortunately,…
Read More »Loyalty
Alongside our partners HCLSoftware and AWS, we hosted an automotive panel in London and invited major OEMs as well as…
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Imagine walking into a hotel room and discovering a personalized note next to a plate of your favorite food. Opening…
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Converting new customers is a lot more expensive than the cost of retention. So, understanding customer intent to drive retention…
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In the past, customer loyalty was earned with a friendly smile at the corner store. Today, it’s all about the…
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****: Oct 20, 2023 1:00 EDT (10:00PDT) Speakers:Christy Parrish, Director of Strategic Consulting, CordialNicole O’Brien, Executive Director of CRM, Orveon…
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Our understanding of customer relations has undergone a remarkable transformation in recent years. In the face of the enduring impact…
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Most OEMs today consider loyalty a priority in their playbooks. This focus makes sense on a lot of levels, especially…
Read More » Essential tips to build deeper loyalty through text. Leading brands are embracing SMS marketing to engage customers in increasing numbers…
Read More » How do you measure the effectiveness of your loyalty management system? The Forrester Wave Loyalty Technology Solutions, Q1 2023 report…
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