Google Ads Bug Tells Advertisers They Are Getting Million Dollar Credits

Google notified some advertisers last ***** that they are expected to receive $16 million dollars and $6 million dollars in credits. I am sure others got similar astronomical credit notices. Don’t retire anytime soon, it is a bug, and Google will fix the amount if they have not done so already.

This credit was NOT related to Google pulling down ad reporting because they had another bug that used the ad account and budget of a different advertiser to advertise the products of another advertiser. Google said it would issue credits, but these credits are not related to this issue.

They are related to a Local Service Ads issue.

Tom Waddington received a notice that he is “expected to receive a $16,021,000 credit to spend towards leads next month,” related to this bug. He posted this image on X and wrote, “Nice… Local Services Ads credit. Can we cash out instead?”

Here is a screenshot of that notice:

Anthony Higman received a notice to, Google told him he would expect a $6,179,300 credit.

Ginny Marvin, Google’s Ads Liaison, explained this is a bug with the credit system and Google will fix it. So don’t get too excited, she wrote on X, “Thanks for bringing this to our attention. We have identified an issue and the team is working to address it.”

Here are some of those posts:

Bwhahahaha we have them in ALL accounts too, but I only got $6 Million! LOL pic.twitter.com/AhfT3PSdVK

— Anthony Higman (@AnthonyHigman) August 7, 2024

Thanks for bringing this to our attention. We have identified an issue and the team is working to address it.

— AdsLiaison (@adsliaison) August 7, 2024

Forum discussion at X.